Click "Get Started" or "Sign Up" in the top navigation, enter your username, email, and password, then verify your email with the code we send you.
Email verification confirms we can reach you for billing receipts, subscription updates, and account recovery. You'll be asked to verify before subscribing to an agent or purchasing anything from the Marketplace.
Click "Resend Code" on the verification page. If it still doesn't arrive, check your spam folder or reach out via our Contact page.
Not currently from your profile directly — contact support and we'll update it for you.
Go to your profile page, open the "My Profile" tab, and update your avatar or bio there — changes save immediately.
Reach out via our Contact page and we'll process the deletion request in line with our data policies.
A single agent subscription gives you one AI agent at a chosen tier. A bundle groups several agents together at each agent's lowest tier price, for a lower combined cost.
No — it's a one-time charge in your first year for that specific agent only. From year two onward, you only pay the recurring subscription price.
You can upgrade to a higher tier on that agent at any time from the agent's page. Your usage resets automatically at the start of your next billing cycle either way.
Yes — cancel any active subscription from the "Subscriptions" tab on your profile page. There are no lock-in contracts.
Cancellation stops future billing, but the current paid cycle is not automatically refunded. Contact support for exceptions.
No — you can hold one active subscription per agent at a time. To change your usage limit, upgrade or downgrade your existing tier instead.
Your order and payment history is tied to your account — reach out via Contact if you need a copy of a specific receipt while we finish building the in-profile billing history view.
An AI agent is a specialized, autonomous piece of software that performs a defined task — like sales outreach or customer support — using reasoning and tool access, rather than following a fixed script.
No — every agent is designed to be deployed in minutes through your dashboard, with no coding required.
Each meaningful action the agent completes on your behalf (a message sent, a lead scored, a document generated) counts as one task toward your tier's limit.
Some agents offer limited free usage — check the agent's detail page for tiers marked as free or trial-limited.
All agent executions run in sandboxed, access-controlled environments with encrypted data handling. See our Privacy Policy for full details.
Most agents connect via API or webhook to common CRMs, calendars, and outreach tools. Specific integration details are listed on each agent's page.
Images, videos, audio, songs, e-books and PPT templates — a mix of free and premium downloadable content.
Yes — you must be logged in and have a verified email to download any file, free or paid.
The watermark only appears on the preview shown before purchase, to protect the content. The actual file you download after payment is completely watermark-free.
No — once purchased, an item is permanently unlocked on your account and always available to re-download for free.
You'll see the specific reason the payment failed right on the checkout page, and you can try again with different payment details.
Reach out via our Contact page with your order details and we'll review it on a case-by-case basis.
No — payment processing is designed to be handled by a secure third-party payment gateway; JackParrot does not store raw card details.
Your account is protected by your password and email verification. Two-factor authentication is available from your profile's Security tab.
Change your password immediately from your profile's Security tab and contact support so we can review recent activity on your account.
Use the Contact Us page to send a message directly — we aim to respond as quickly as possible.
Live chat support is on our roadmap; for now, the Contact form is the fastest way to reach us.